BT landline user satisfaction with handling of complaints in the UK 2011-2017

BT landline user customer service satisfaction level with the handling of complaints in the United Kingdom (UK) from 2011 to 2017

by S. O'Dea, last edited Jul 18, 2018
BT landline user satisfaction with handling of complaints in the UK 2011-2017 This statistic displays the customer satisfaction level for British Telecom (BT) landline users following complaints in the United Kingdom (UK) from 2011 to 2017. The customer satisfaction increased from 2011 to 2016. It increased from 45 percent in 2011 to 53 percent in 2017. British Telecommunications (BT) is a British multinational telecommunications services company located in the United Kingdom, and it operates in about 180 countries.
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BT landline user customer service satisfaction level with the handling of complaints in the United Kingdom (UK) from 2011 to 2017

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Share of satisfied respondents
201145%
201239%
201347%
201447%
201560%
201662%
201753%
Share of satisfied respondents
201145%
201239%
201347%
201447%
201560%
201662%
201753%
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by S. O'Dea, last edited Jul 18, 2018
This statistic displays the customer satisfaction level for British Telecom (BT) landline users following complaints in the United Kingdom (UK) from 2011 to 2017. The customer satisfaction increased from 2011 to 2016. It increased from 45 percent in 2011 to 53 percent in 2017. British Telecommunications (BT) is a British multinational telecommunications services company located in the United Kingdom, and it operates in about 180 countries.
Show more
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