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Chatbot market worldwide 2016 and 2025
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Chatbot market worldwide 2016 and 2025
Size of the chatbot market worldwide, in 2016 and 2025 (in million U.S. dollars)
by Shanhong Liu,
last edited
Aug 9, 2019
The size of the chatbot market is forecast to reach around 1.25 billion U.S. dollars in 2025, a great increase from the market size in 2016, which stood at 190.8 million U.S. dollars.
Chatbot
A chatbot, also known as a conversational bot or conversational artificial intelligence (AI) etc., is an AI software that can conduct a conversation in natural language via audio or text. Organizations make use of chatbot technology to save manpower, money and time. After-sales and customer service are the areas where most businesses implement conversational bots, followed by CRM, sales and marketing. On the receiving side, as of 2017, consumers had the highest level of acceptance for the use of chatbot in online retail industry, and the lowest level of acceptance for government services to make use of the AI technology.
Artificial Intelligence Market
The overall AI market is a much bigger pie than the chatbot market. The global AI software market had a market size of 9.51 billion U.S. dollars in 2018 and is forecast to grow to 118.6 billion U.S. dollars in 2025. The AI market includes a wide array of applications such as natural language processing, robotic process automation, and machine learning. Many of the biggest names in the tech industry, such as Microsoft, IBM, Google, and Samsung, have invested heavily into AI related research and development and have each submitted thousands of AI patent applications.
Size of the chatbot market worldwide, in 2016 and 2025 (in million U.S. dollars)
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by Shanhong Liu,
last edited
Aug 9, 2019
The size of the chatbot market is forecast to reach around 1.25 billion U.S. dollars in 2025, a great increase from the market size in 2016, which stood at 190.8 million U.S. dollars.
Chatbot
A chatbot, also known as a conversational bot or conversational artificial intelligence (AI) etc., is an AI software that can conduct a conversation in natural language via audio or text. Organizations make use of chatbot technology to save manpower, money and time. After-sales and customer service are the areas where most businesses implement conversational bots, followed by CRM, sales and marketing. On the receiving side, as of 2017, consumers had the highest level of acceptance for the use of chatbot in online retail industry, and the lowest level of acceptance for government services to make use of the AI technology.
Artificial Intelligence Market
The overall AI market is a much bigger pie than the chatbot market. The global AI software market had a market size of 9.51 billion U.S. dollars in 2018 and is forecast to grow to 118.6 billion U.S. dollars in 2025. The AI market includes a wide array of applications such as natural language processing, robotic process automation, and machine learning. Many of the biggest names in the tech industry, such as Microsoft, IBM, Google, and Samsung, have invested heavily into AI related research and development and have each submitted thousands of AI patent applications.
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- Release date
- August 2017
- Region
- Worldwide
- Survey time period
- 2017
- Supplementary notes
- *Forecast
Source
- Show sources information
- Show publisher information
- Release date
- August 2017
More information
- Region
- Worldwide
- Survey time period
- 2017
- Supplementary notes
- *Forecast
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Statistics on "Artificial Intelligence (AI)"
- Market overview
The most important statistics
- Revenues from the artificial intelligence (AI) software market worldwide from 2018 to 2025 (in billion U.S. dollars)Artificial intelligence software market revenue worldwide 2018-2025
- Forecast growth of the artificial intelligence (AI) software market worldwide from 2019 to 2025Artificial intelligence software market growth forecast worldwide 2019-2025
- Robotic/intelligent process automation (RPA/IPA) and artificial intelligence (AI) automation spending worldwide from 2016 to 2021, by segment (in billion U.S. dollars)Spending on automation and AI business operations worldwide 2016-2021, by segment
- Cumulative revenue of top 10 use cases/segments of artificial intelligence (AI) market worldwide, between 2016 and 2025 (in million U.S. dollars)Top 10 artificial intelligence use cases by cumulative revenue worldwide 2016-2025
- Revenues from the artificial intelligence for enterprise applications market worldwide, from 2016 to 2025 (in million U.S. dollars)Enterprise artificial intelligence market revenue worldwide 2016-2025
- Revenues from the artificial intelligence software market worldwide from 2018 to 2025, by region (in billion U.S. dollars)Artificial intelligence software market revenue worldwide 2018-2025, by region
- Potential impact of artificial intelligence (AI) on real gross value added (GVA) worldwide, by country, by 2035Potential economic impact (growth) of artificial intelligence 2035, by country
- Impact of artificial intelligence (AI) on real gross value added (GVA) worldwide, by select country, in 2035 (in billion U.S. dollars)Artificial intelligence impact on real gross value added (GVA) 2035, by country
- Startups and investment
The most important statistics
- Funding of artificial intelligence (AI) startup companies worldwide, from 2013 to 2017 (in million U.S. dollars)AI startup company funding worldwide 2013-2017
- Share of companies investing in artificial intelligence (AI) worldwide, by industry, as of 2016Global share of artificial intelligence investment by industry 2016
- Total funding of startup companies working in the artificial intelligence (AI) market worldwide, as of March 2016, by category (in billion U.S. dollars)Artificial intelligence-focused startup company funding worldwide 2016, by category
- Number of startup companies working in the artificial intelligence (AI) market worldwide, as of March 2016, by categoryArtificial intelligence-focused startup company count worldwide 2016, by category
- Ranking of most well-funded artificial intelligence (AI) startups between 2010 and 2016 (in million U.S. dollars)Ranking of most well-funded AI startup companies worldwide 2010-2016
- Average funding of artificial intelligence (AI) startup companies worldwide, as of March 2016, by category (in million U.S. dollars)Average AI-focused startup company funding worldwide 2016, by category
- Robotics
The most important statistics
- Global spending on robotics and drones in 2019 and 2022 (in billion U.S. dollars)Spending forecast - global market for robotics and drones 2019/2022
- Worldwide sales of industrial robots from 2004 to 2018 (in 1,000 units)Industrial robots - worldwide sales 2004-2018
- Projected non-industrial robotics market size worldwide in 2025, by major segment (in million U.S. dollars)Global non-industrial robotics market revenue 2025, by segment
- Unit shipments of domestic consumer robots worldwide from 2015 to 2025 (in millions)*Shipments of domestic robots worldwide 2015-2025
- Unit shipments of domestic consumer robots worldwide from 2015 to 2025, by category (in millions)*Shipments of domestic robots worldwide by category 2015-2025
- Domestic service robots unit shipments worldwide from 2015 to 2020 (in millions)*Global shipments of domestic service robots 2015-2020
- North American robot suppliers' orders and domestic sales of industrial robots in 1st quarter 2019 (in million U.S. dollars)North American industrial robots - sales Q1 2019
- Growth of North American industrial robot orders in 1st quarter 2017, by application (over the same period one year before)North American industrial robots - order growth by application 2017
- Autonomous driving/vehicles
The most important statistics
- Projected size of the global autonomous vehicle market in 2025, by type (in billion U.S. dollars)Size of the global autonomous car market by vehicle type 2025
- Projected autonomous driving revenue in 2016, by major market (in billion euros)Autonomous driving - projected revenue by major market 2016
- Leading countries active in the field of autonomous vehicles as of 1st quarter of 2017, based on the Autonomous Vehicle IndexLeading countries in the field of autonomous vehicles 2017
- Unit shipments of artificial intelligence (AI) based systems used for automotive purposes* from 2015 to 2025 (in millions)Global artificial intelligence based system shipments for automotive market 2015-2025
- Share of global consumers willing to be a passenger in a self-driving vehicle as of November 2017, by age Self-driving vehicles: consumer willingness to be a passenger 2017, by age
- Share of global consumers willing to be a passenger in a self-driving vehicle as of November 2017, by incomeSelf-driving vehicles: consumer willingness to be a passenger 2017, by income
- Big data
The most important statistics
- Big data market size revenue forecast worldwide from 2011 to 2027 (in billion U.S. dollars)Forecast revenue big data market worldwide 2011-2027
- Revenue from big data and business analytics worldwide from 2015 to 2022 (in billion U.S. dollars)Big data and business analytics revenue worldwide 2015-2022
- Revenue from the big data market worldwide from 2014 to 2017, by vendor (in million U.S. dollars)Leading big data vendors in 2014-2017, by revenue
- Share of big data and business analytics revenues worldwide in 2019, by industry*Big data and business analytics market distribution worldwide 2019, by industry
- Types/sources of big data used by industry professionals worldwide in 2016Sources of big data most often used globally 2016
- Industries targeted by big data analytics application developers, as of 2016Sectors attracting big data analytics interest 2016
- In which areas are you using big data analytics today? In which additional areas will your company use data analytics in five years?Industry 4.0 current and future use of data analytics, by business area, as of 2016
- Virtual digital assistants
The most important statistics
- Size of the virtual digital assistant (VDA) market worldwide from 2015 to 2021 (in million U.S. dollars)Virtual digital assistant market size worldwide 2015-2021
- Size of the enterprise virtual digital assistant (VDA) market worldwide from 2016 to 2025 (in million U.S. dollars)Enterprise virtual digital assistant (VDA) market size worldwide 2016-2025
- Size of the consumer virtual digital assistant (VDA) market worldwide from 2015 to 2021 (in million U.S. dollars)Consumer virtual digital assistant market size worldwide 2015-2021
- Number of unique active virtual digital assistants (VDA) users worldwide, from 2015 to 2021 (in millions)Unique active virtual digital assistants users worldwide 2015-2021
- Most common tasks carried out using voice according to global voice tech users as of 2017Leading tasks carried out by virtual assistants worldwide 2017
- Acceptance of artificial intelligence chatbots by customers worldwide, as of 2017, by serviceCustomer comfort with AI chatbot service worldwide 2017, by service
- User demographics of leading virtual digital assistants (VDAs) in the United States, as of December 2016, by age groupUser demographics of personal assistant apps U.S. 2016, by age range
- In your opinion, what are benefits of the increasing popularity of virtual assistants?Opinion of the benefits of virtual assistants among U.S. residents 2017
- Language processing & voice recognition
The most important statistics
- Growth of the natural language processing (NLP) market worldwide from 2018 to 2025Natural language processing market growth worldwide 2017-2025
- Revenues from the natural language processing (NLP) software market in North America from 2017 to 2025 (in million U.S. dollars)Natural language processing software market revenue in North America 2017-2025
- Size of the voice and speech recognition technology market worldwide, from 2015 to 2024 (in million U.S. dollars)Voice and speech recognition technology revenue worldwide 2015-2024
- Growth of the voice and speech recognition technology market worldwide, from 2016 to 2024Voice and speech recognition technology revenue worldwide growth 2016-2024
- Size of the voice and speech recognition technology market in North America, from 2015 to 2024 (in million U.S. dollars)Voice and speech recognition technology revenue in North America 2015-2024
- Size of the voice recognition market in the Asia-Pacific region, from 2013 to 2024, by segment (in million U.S. dollars)Voice recognition revenue in Asia Pacific 2013-2024, by segment
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Statistics
- Target industry distribution for chatbot development projects 2016
- Chatbot market size worldwide 2018-2027
- Target messaging platform distribution for chatbot development projects 2016
- Bot framework distribution for chatbot development projects 2016
- Target language distribution for chatbot development projects 2016
- Intelligent virtual assistant market revenue worldwide 2015-2024
- Use of digital personal assistants in Sweden 2018, by type of use
- AI retail startup equity funding worldwide 2013-2018, by quarter
- Economic impact of AI on GDP in the United States by 2030, by driver
- AI impact on real gross value added (GVA) 2035, by select industry
- Number of conversational AI M&A deals worldwide 2016-2019
- External investment in AI-focused companies North America 2016
- Artificial Intelligence funding United States 2016-2019, by quarter
- Leading startups' AI patent application activity 2009-2017
- Artificial intelligence impact on gross value added (GVA) 2035, by industry
- Share of people trusting AI in China 2018
- AI experts/talents' share by country worldwide 2018
- AI-related paper publications worldwide 1997-2017, by government agency
- Creative software market revenue in Romania 2016-2021
- Administrative tool market revenue in Germany 2016-2021
Studies
- Artificial Intelligence (AI)
- Artificial Intelligence, Genuine Impact
- The macroeconomic impact of artificial intelligence
- Assessing the Economic Impact of Artificial Intelligence
- The economics of artificial intelligence: Implications for the future of work
- Artificial Intelligence Innovation Report 2018
- Advanced Industries: The road to artificial intelligence in mobility - smart moves require...
- Constellation Research 2018 Artificial Intelligence Study
- Artificial Intelligence: Touchpoints with Consumers
- Artificial Intelligence - Emerging Opportunities, Challenges, and Implications
- Artificial Intelligence in Logistics 2018
- Advance artificial intelligence for growth
- National Strategy for Artificial Intelligence #AIFORALL
- Artificial Intelligence Benchmark
- Artificial Intelligence - A strategy for European startups
Statistics on "Artificial Intelligence (AI)"
- Artificial intelligence software market revenue worldwide 2018-2025
- Artificial intelligence software market growth forecast worldwide 2019-2025
- Spending on automation and AI business operations worldwide 2016-2021, by segment
- Top 10 artificial intelligence use cases by cumulative revenue worldwide 2016-2025
- Enterprise artificial intelligence market revenue worldwide 2016-2025
- Artificial intelligence software market revenue worldwide 2018-2025, by region
- Potential economic impact (growth) of artificial intelligence 2035, by country
- Artificial intelligence impact on real gross value added (GVA) 2035, by country
- Chatbot market worldwide 2016 and 2025
- AI startup company funding worldwide 2013-2017
- Global share of artificial intelligence investment by industry 2016
- Artificial intelligence-focused startup company funding worldwide 2016, by category
- Artificial intelligence-focused startup company count worldwide 2016, by category
- Ranking of most well-funded AI startup companies worldwide 2010-2016
- Average AI-focused startup company funding worldwide 2016, by category
- Spending forecast - global market for robotics and drones 2019/2022
- Industrial robots - worldwide sales 2004-2018
- Global non-industrial robotics market revenue 2025, by segment
- Shipments of domestic robots worldwide 2015-2025
- Shipments of domestic robots worldwide by category 2015-2025
- Global shipments of domestic service robots 2015-2020
- North American industrial robots - sales Q1 2019
- North American industrial robots - order growth by application 2017
- Size of the global autonomous car market by vehicle type 2025
- Autonomous driving - projected revenue by major market 2016
- Leading countries in the field of autonomous vehicles 2017
- Global artificial intelligence based system shipments for automotive market 2015-2025
- Self-driving vehicles: consumer willingness to be a passenger 2017, by age
- Self-driving vehicles: consumer willingness to be a passenger 2017, by income
- Forecast revenue big data market worldwide 2011-2027
- Big data and business analytics revenue worldwide 2015-2022
- Leading big data vendors in 2014-2017, by revenue
- Big data and business analytics market distribution worldwide 2019, by industry
- Sources of big data most often used globally 2016
- Sectors attracting big data analytics interest 2016
- Industry 4.0 current and future use of data analytics, by business area, as of 2016
- Virtual digital assistant market size worldwide 2015-2021
- Enterprise virtual digital assistant (VDA) market size worldwide 2016-2025
- Consumer virtual digital assistant market size worldwide 2015-2021
- Unique active virtual digital assistants users worldwide 2015-2021
- Leading tasks carried out by virtual assistants worldwide 2017
- Customer comfort with AI chatbot service worldwide 2017, by service
- User demographics of personal assistant apps U.S. 2016, by age range
- Opinion of the benefits of virtual assistants among U.S. residents 2017
- Opinion on the danger of virtual assistants among U.S. residents 2017
- Natural language processing market growth worldwide 2017-2025
- Natural language processing software market revenue in North America 2017-2025
- Voice and speech recognition technology revenue worldwide 2015-2024
- Voice and speech recognition technology revenue worldwide growth 2016-2024
- Voice and speech recognition technology revenue in North America 2015-2024
- Voice recognition revenue in Asia Pacific 2013-2024, by segment
- Target industry distribution for chatbot development projects 2016
- Chatbot market size worldwide 2018-2027
- Target messaging platform distribution for chatbot development projects 2016
- Bot framework distribution for chatbot development projects 2016
- Target language distribution for chatbot development projects 2016
- Intelligent virtual assistant market revenue worldwide 2015-2024
- Use of digital personal assistants in Sweden 2018, by type of use
- AI retail startup equity funding worldwide 2013-2018, by quarter
- Economic impact of AI on GDP in the United States by 2030, by driver
- AI impact on real gross value added (GVA) 2035, by select industry
- Number of conversational AI M&A deals worldwide 2016-2019
- External investment in AI-focused companies North America 2016
- Artificial Intelligence funding United States 2016-2019, by quarter
- Leading startups' AI patent application activity 2009-2017
- Artificial intelligence impact on gross value added (GVA) 2035, by industry
- Share of people trusting AI in China 2018
- AI experts/talents' share by country worldwide 2018
- AI-related paper publications worldwide 1997-2017, by government agency
- Creative software market revenue in Romania 2016-2021
- Administrative tool market revenue in Germany 2016-2021
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