EE mobile: overall customer satisfaction 2021

The EE mobile users' overall satisfaction with provider's customer service in the United Kingdom (UK) has remained relatively stable from 2018 to 2021. In 2021, 91 percent of respondents expressed some level of satisfaction with the service, and more respondents said they were very satisfied in 2021 than the previous year.

EE mobile users' overall customer satisfaction levels in the United Kingdom (UK) from 2018 to 2021

Characteristic	2018	2019	2020	2021
-	-	-	-	-
-	-	-	-	-
-	-	-	-	-
-	-	-	-	-
-	-	-	-	-

Download

Source

Show detailed source information?

Already a member?

Sources

Use Ask Statista Research Service

Release date

May 2022

More information

Region

United Kingdom

Survey time period

29th November 2021 to 14th December 2021

Number of respondents

2,687 respondents

Age group

16+

Special properties

All adults aged 16+ who are the decision maker and express an opinion on their mobile phone service receiving their service from EE

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "In terms of your mobile phone service, how satisfied are you with the overall service provided by (MOBILE PHONE SERVICE PROVIDER)?

Citation formats