Have you experienced any difficulties when attempting to use mobile wallets to pay for goods or services at retail locations?  

In-store mobile payment difficulties in the U.S. 2017 This statistic presents information on the share of mobile payment users in the United States who experienced any difficulties while using mobile wallets at retail locations. During the December 2017 survey, it was found that 35 percent of respondents had difficulties when attempting to use mobile wallets to pay for goods or services in-store.
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Share of respondents
Yes35%
No65%
Share of respondents
Yes35%
No65%
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Description Source More information
This statistic presents information on the share of mobile payment users in the United States who experienced any difficulties while using mobile wallets at retail locations. During the December 2017 survey, it was found that 35 percent of respondents had difficulties when attempting to use mobile wallets to pay for goods or services in-store.
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Release date
January 2018
Region
United States
Survey time period
December 2017
Number of respondents
111 respondents
Age group
25 years and older
Special properties
used mobile wallets in the past 3 months
Method of interview
Online survey

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