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Share of major companies using online customer service in Norway 2018, by feature

Share of selected major companies using online customer service features in Norway in 2018, by type of feature

by Julia Stoll, last edited Feb 15, 2018
Share of major companies using online customer service in Norway 2018, by feature This statistic shows the share of selected major companies using online customer service features in Norway in 2018, by type of feature. In that year, online customer profiles were a commonly utilized feature among the surveyed companies, 94 percent of the companies having them on their website. 53 percent of companies also used a real-time chat service. Call-back services were more seldom used by businesses in Norway.
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Share of selected major companies using online customer service features in Norway in 2018, by type of feature

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