This statistic shows an estimate of improvements in productivity from the adoption of artificial intelligence (AI) in customer management activities worldwide, from 2017 to 2021. It is estimated that over the next five years a total of 121 billion U.S. dollars will be gained via improved productivity as a result of the adoption of AI.
Improved productivity from AI in customer management activities worldwide 2017-2021
Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021
(in billion U.S. dollars)
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Statistics
- Productivity gains from AI in CRM activities in Canada 2017-2021
- Net increase in indirect/induced jobs in CRM in the U.S. due to AI 2017-2021
- Lowered expenses from AI use in customer management activities in the U.S. 2017-2021
- Increased revenue from AI adoption in CRM in the U.S. 2017-2021
- Increased revenue from AI in customer management activities worldwide 2017-2021
- Net increase in indirect/induced jobs in CRM in Canada. due to AI, 2017-2021
- Net increase in direct jobs in CRM in the United States due to AI 2017-2021
- Overall increase in direct jobs in CRM in Canada due to AI, 2017-2021
- Net increase in indirect/induced jobs in CRM due to AI globally 2017-2021
- Global increase in direct jobs from AI in customer relationship activities 2017-2021
- Lowered expenses from AI in CRM activities in Canada 2017-2021
- Lowered expenses from AI in customer management activities, 2017-2021
- Increased revenue from AI use in CRM activities in Canada 2017-2021
- Companies using CRM for processing data in Spain as of 2016, by company size
- Companies using CRM for capturing and processing customer data in Spain 2012-2016
- Customer relationship management software usage in France 2014, by company size
- Share of businesses using CRM software in the United Kingdom (UK) 2006-2011, by use
- Customer Relationship Management software spending worldwide 2012, by subsegment
- Microsoft Dynamics number of customers worldwide 2013-2015, by product
- Customer relationship management (CRM) software usage in France 2014, by industry
Further related statistics
IDC. (June 1, 2017). Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars) [Graph]. In Statista. Retrieved December 11, 2019, from https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC. "Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars)." Chart. June 1, 2017. Statista. Accessed December 11, 2019. https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC. (2017). Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars). Statista. Statista Inc.. Accessed: December 11, 2019. https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC. "Improvement in Productivity from Artificial Intelligence (Ai) Use in Customer Management Activities Worldwide, from 2017 to 2021 (in Billion U.S. Dollars)." Statista, Statista Inc., 1 Jun 2017, https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/
IDC, Improvement in productivity from artificial intelligence (AI) use in customer management activities worldwide, from 2017 to 2021 (in billion U.S. dollars) Statista, https://www.statista.com/statistics/737917/worldwide-improved-productivity-from-ai-in-customer-management-activities/ (last visited December 11, 2019)