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Impact of automation/AI on IT/BPO service worker figures globally 2016-2022, by skill

Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)

by Shanhong Liu, last edited Jun 7, 2018
Impact of automation/AI on IT/BPO service worker figures globally 2016-2022, by skill This statistic shows the impact of automation and artificial intelligence on the number of IT and business processing outsourcing (BPO) services workers around the world, in terms of skill level, from 2016 to 2022. By 2022, the number of highly skilled IT/BPO service workers is projected to increase by 1.05 million, whereas the number of low-skilled service workers is forecast to decrease by 2.85 million, due to the application of automation and AI.
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Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)

High skilledMedium skilledLow skilled
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High skilledMedium skilledLow skilled
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by Shanhong Liu, last edited Jun 7, 2018
This statistic shows the impact of automation and artificial intelligence on the number of IT and business processing outsourcing (BPO) services workers around the world, in terms of skill level, from 2016 to 2022. By 2022, the number of highly skilled IT/BPO service workers is projected to increase by 1.05 million, whereas the number of low-skilled service workers is forecast to decrease by 2.85 million, due to the application of automation and AI.
Show more
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