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Net increase in indirect/induced jobs in CRM in the U.S. due to AI 2017-2021

This statistic shows an estimate of the net increase in indirect and/or induced jobs due to the introduction of artificial intelligence (AI) in customer relationship management (CRM) activities in the United States, from 2017 to 2021. It is estimated that in the next five years a total sum of almost 413,000 indirect/induced jobs will be created as a result of the adoption of AI in this field in the U.S.

Net increase in indirect/induced jobs in customer relationship management (CRM) in the United States due to artificial intelligence (AI), from 2017 to 2021

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Release date

June 2017


United States

Survey time period


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Figures are estimates

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