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Global enterprise server reliability/availability requirements 2013-2020

Enterprise server reliability and availability requirements worldwide, from 2013 to 2020

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Release date

April 2020



Survey time period

November 2018 through January 2020

Number of respondents

1,200 respondents

Special properties

companies of all sizes and across 40 vertical markets

Supplementary notes

The actual unplanned annual downtime for the three categories translates as follows:
-99.9 percent: 8.76 hours;
-99.99 percent: 52 minutes;
-99.999 percent: 5.25 minutes or less;
- > 99.999 percent: 52 seconds.

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