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Dell Technologies - Statistics & Facts

Dell Technologies is a multinational corporation within the information technology (IT) industry offering hardware, software, and service solutions. The company operates across three business units: Infrastructure Solutions Group (ISG), Client Solutions Group (CSG), and VMware. Overall, Dell Technologies is made up by Dell, Dell EMC, Pivotal, RSA, Secureworks, Virtustream, and VMware. Across these channels, Dell Technologies generated revenues of over 92 billion U.S. dollars in its 2020 fiscal year, with a net income of 4.62 billion U.S. dollars. Currently, Dell Technologies operates in 180 countries and employs more than 150,000 people worldwide.

Dell’s role in the market

Founded in 1984, Dell has since been headquartered in Round Rock, Texas. Prior to 2013, Dell was a public company, with the bulk of its revenue made through PC sales. In 2013, after falling to a market share of just 10.4% of PCs worldwide, founder and CEO Michael Dell bought out Dell for 24.4 billion U.S. dollars and made it private for a period of directional shift. In 2016, Dell Technologies was formed after the merger of Dell and EMC Corporation (now Dell EMC), a cash-and-stock deal valued at 67 billion U.S. dollars, with Dell Technologies becoming a public company again.

Dell’s business model

Dell Technologies operates across three business units: Infrastructure Solutions Group (ISG), Client Solutions Group (CSG), and VMware. The CSG includes branded hardware such as desktops and notebooks, as well as peripherals including monitors and projectors. The ISG, or Dell EMC, incorporates the company’s various activities in the storage, server, converged systems, and cloud solutions, and has utilized the expertise EMC has had across these fields. Combined, these two business units alone generated revenues of close to 80 billion U.S. dollars in the company’s 2020 fiscal year.

Dell’s business moving forward

Dell Technologies is now focusing on managing business clients’ data needs, reflecting the changing market environment from traditional, hardware-based enterprise storage to hybrid cloud services. For Dell Technologies to better compete in the area of cloud computing and to be able to handle multi-cloud operations, the company obtained VMware during the EMC acquisition. VMware is a cloud computing and software virtualization company, working in the areas of hybrid and multi-cloud, networking, and security. VMware alone generated revenues of close to 11 billion U.S. dollars in Dell’s 2020 fiscal year.

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