Dell Technologies' operating income/loss 2016-2020

In the company’s 2020 fiscal year, Dell Technologies had an operating income of 2.6 billion U.S. dollars. This represents the first year for the time period studied where the company has not posted an operating loss, citing lower component costs as well as increases in operating income for the Client Solutions Group as key reasons for this rise.

Client Solutions Group

The Client Solutions Group includes branded hardware such as personal computers (PCs). PCs come in several varieties, including stationary products like workstations and desktops, as well as portable products like laptops, notebooks, and tablets. Dell, Lenovo, and Hewlett Packard (HP) are among the leading PC vendors globally, with Apple and several other vendors occupying smaller market shares.

Dell’s business strategy

Dell has shifted part of its attention to cloud service and storage solutions, moving away from mainly manufacturing computer hardware to providing software and service solutions. A key part of this involved the 67 billion U.S. dollar acquisition of EMC Corporation in 2016, who at the time was a dominant player in the storage market. The deal allowed Dell to expand its technology portfolio, enabling them to have greater involvement in key areas including hybrid cloud, converged systems, and platform-as-a-service (PaaS).

Dell Technologies' operating income/loss from 2016 to 2020 (in million U.S. dollars)*

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Release date

March 2020



Survey time period

Fiscal years 2016 to 2020

Supplementary notes

* The fiscal year ends either at the end of January or start of February of the respective financial year (Fiscal year 2020 ended January 31, 2020 for example).

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