Ease of switching energy suppliers in the United Kingdom (UK) 2017

How easy a process is switching energy suppliers?

by Ian Tiseo, last edited Mar 15, 2018
Ease of switching energy suppliers in the United Kingdom (UK) 2017 This graph illustrates how customers found the process of switching energy providers in the United Kingdom as of 2017. Over 90 percent of customers felt the process was easy and straight forward, with 49 percent of respondents saying the process was a very easy and straightforward. Only 2 percent found the process to be very complicated and difficult.
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How easy a process is switching energy suppliers?

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Share of respondents
Very complicated and difficult2%
Fairly complicated and difficult6%
Fairly ease and straightforward44%
Very easy and straightforward49%
Share of respondents
Very complicated and difficult2%
Fairly complicated and difficult6%
Fairly ease and straightforward44%
Very easy and straightforward49%
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by Ian Tiseo, last edited Mar 15, 2018
This graph illustrates how customers found the process of switching energy providers in the United Kingdom as of 2017. Over 90 percent of customers felt the process was easy and straight forward, with 49 percent of respondents saying the process was a very easy and straightforward. Only 2 percent found the process to be very complicated and difficult.
Show more
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Statistics on "Consumer experience of the energy market in the United Kingdom (UK)"
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