Online bank authentication methods used in France 2017

This statistic presents the share of consumers that use different authentication methods when logging in to their online bank in France in 2017. The most popular method used for logging in to online banking was with a username and password with 68 percent. The least popular method (other than 'other method' at 2 percent) was the use of chipTAN (card with chip inserted into card reader) which was used by 6 percent of the consumers surveyed.

What authentication methods do you usually use when logging in to your main bank?

Share of consumers
Username & Password68%
mTAN (mobile and SMS code)20%
Call (Automated phone call from the bank with a one-time code)11%
pushTAN (Generate one-time code)7%
Token (login to generate one-time code)7%
Codecard (Card with one-time code)7%
chipTAN (Card with chip inserted into card reader)6%
Don't know4%
Other method2%
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Source

Release date

June 2017

Region

Europe, France

Survey time period

2017

Number of respondents

1,000 respondents

Age group

18-66 years

Special properties

Consumers

Method of interview

Questionnaire

Supplementary notes

The source does not indicate the date the survey was conducted.

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