As of 2021, building services contractors in North America received most of their complaints for problems regarding restrooms. During the 2021 survey, 42 percent of the respondents stated that they received the most complaints about restrooms. Common/shares places followed, with 16 percent of the respondents.
Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2021
Building service contractors/commercial cleaning providers
Supplementary notes
Survey method and exact date of survey were not provided by the source.
Values prior to 2019 were taken from previous editions.
2017 baseline: 221 respondents
2018 baseline: 278 respondents
2019 baseline: 497 respondents
2020 baseline: 325 respondents
This question was phrased by the source as follows: "Which of the following areas/surfaces do you receive the most complaints about from your customers?"
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CMM. (September 30, 2021). Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2021 [Graph]. In Statista. Retrieved June 25, 2022, from https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM. "Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2021." Chart. September 30, 2021. Statista. Accessed June 25, 2022. https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM. (2021). Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2021. Statista. Statista Inc.. Accessed: June 25, 2022. https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM. "Areas/Surfaces Building Services Contractors (Bscs) Received Most Complaints about in North America from 2017 to 2021." Statista, Statista Inc., 30 Sep 2021, https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/
CMM, Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2021 Statista, https://www.statista.com/statistics/800150/building-services-contractors-by-areas-or-surfaces-they-received-complaints-about/ (last visited June 25, 2022)
