Building services contractors: areas/surfaces they received complaints 2017-2022

Areas/surfaces building services contractors (BSCs) received most complaints about in North America from 2017 to 2022

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Release date

October 2022


North America

Survey time period

2017 to 2022

Number of respondents

179 respondents

Special properties

building service contractors/commercial cleaning providers

Supplementary notes

Survey method and exact date of survey were not provided by the source.
Values prior to 2019 were taken from previous editions.
*No data for 2022 2017 baseline: 221 respondents
2018 baseline: 278 respondents
2019 baseline: 497 respondents
2020 baseline: 325 respondents
2021 baseline: 185 respondents
This question was phrased by the source as follows: "Which of the following areas/surfaces do you receive the most complaints about from your customers?"

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