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Building services contractors: areas/surfaces they received complaints 2016-2019

Published by Statista Research Department, Nov 4, 2020
This statistic shows the share of building services contractors by areas/surfaces they received complaints about from 2016 to 2019. During the 2019 survey, 14 percent of the respondents stated that they received the most complaints about common/ shared spaces.

Which of the following areas/surfaces do you receive the most complaints about from your customers?

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Source

Release date

October 2020

Region

North America

Survey time period

2016 to 2019

Number of respondents

325 respondents

Special properties

building service contractors/commercial cleaning providers.

Supplementary notes

Survey method and exact date of survey were not provided by the source.
Values prior to 2019 were taken from previous editions.
2016 baseline: 221 respondents
2017 baseline: 278 respondents
2018 baseline: 497 respondents

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