Try our corporate solution for free!

Leading U.S. household appliance retailers 2019-2021, by customer satisfaction

Leading home appliance retailers in the United States in 2019 and 2021 (based on a 1,000 point scale), by customer satisfaction

Exclusive Premium statistic

You need a Statista Account for unlimited access.

  • Full access to 1m statistics
  • Incl. source references
  • Available to download in PNG, PDF, XLS format
Statista Accounts

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Use Ask Statista Research Service

Release date

July 2021


United States

Survey time period

January 2019 / January 2020 / January to April 2021

Number of respondents

2,028 (2019) / 1,926 (2020) / 21,477 (2021)

Special properties

Customers who purchased appliances from a major appliance retailer in the last 12 months

Supplementary notes

Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction with appliance retailers by examining six factors (in order of importance): sales staff and service; delivery and installation service; store facility; sales and promotions; price; and merchandise. Satisfaction is measured on a 1,000-point scale.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Home appliances in the U.S."

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.