Online banking in the Benelux

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Statista dossier on the use of online banking in Belgium, Luxembourg and the Netherlands

This dossier presents graphs and tables about mobile banking in the Benelux region. It includes statistics about online banking penetration, reasons for not using mobile banking as well as figures on the handling of online personal data.

This dossier has the support of a dedicated research page, providing further background and starting points for additional analysis. It can be found here.

This report is the third part of a series covering banking in Belgium, Luxembourg and the Netherlands. Other parts in this series are the following:

* Part 1 of the series: Banking industry in the Benelux;

* Part 2: Financial results of the leading banks in the Benelux;

* Part 4: Banking in Belgium;

* Part 5: Banking in the Netherlands;

* Part 6: Banking in Luxembourg (coming soon).

Table of contents

  • 1. General overview
    • Share of cash transactions at POS in Europe 2016, by country

    • Online banking penetration in European markets 2016

    • Preferred devices for mobile banking in the Benelux in 2017, by country

    • Internet banking in the Benelux 2005-2015

    • Share of people who use mobile banking in the Benelux 2015-2016

    • Distribution of mobile banking use in selected European countries 2015-16, by age

    • Mobile device owners shopping online Benelux 2016, by (non) mobile bank users

  • 2. Belgium
    • EU-18 banking sector: population per credit institution in Belgium from 2008 to 2016

    • Online banking penetration in Belgium 2005-2016

    • Number of internet banking subscriptions in Belgium 2006-2016

    • Number of mobile banking subscriptions in Belgium 2011-2016

    • Share of the population that used internet banking in Belgium 2006-2016

    • Number of cases of online banking fraud in Belgium 2006-2017

    • Frequency of payment card or online banking fraud in Belgium 2017

    • Level of concern over payment card or online banking fraud in Belgium 2017

  • 3. Luxembourg
    • EU-18 banking sector: population per credit institution in Luxembourg 2008 to 2016

    • Online banking penetration in Luxembourg 2005-2016

    • Online banking usage frequency in Luxembourg 2015

    • Leading reasons for not using mobile banking operations in Luxembourg 2016

    • Share of individuals using mobile banking operations in Luxembourg 2016, by age group

  • 4. Netherlands
    • EU-18 banking sector: population per credit institution in the Netherlands 2008-2016

    • Online banking penetration in the Netherlands 2005-2016

    • Share of individuals using internet banking in the Netherlands 2012-2017, by gender

    • Share of individuals using online financial services in the Netherlands 2012-2017

    • Share of individuals using internet banking in Netherlands 2012-2017, by age group

    • Revenue of remote payments with a smartphone or tablet in the Netherlands 2015-2017

    • Number of payments in the Netherlands with a (smart)phone or tablet 2015-2017

    • Online banking service ratings Netherlands 2015-2017, by bank

    • Total damage due to fraud in internet banking in the Netherlands 2012-2016

    • Frequency of payment card or online banking fraud in the Netherlands 2017

    • Level of concern over payment card or online banking fraud in the Netherlands 2017

  • 5. Future developments
    • Share of people using mobile banking in the Benelux 2016

    • Opinion of teenagers on cash money being unnecessary in the Netherlands in 2017

    • Confidence about contactless payment security in the Benelux 2015-2016, by country

    • Bank balance checks of teenagers in the Netherlands with a mobile banking app 2016

    • Online banking functions used by teenagers in the Netherlands in 2016, by age group

    • Online banking on mobile devices in the Netherlands 2016-2017, by gender

    • Online banking usage of teenagers in the Netherlands in 2016, by age group

    • Share of individuals online financial services in Netherlands 2012-2017, by gender

  • Language: English
  • Released: 2018
  • Source(s): Statista
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