Survey of contact centers worldwide 2017

The report contains the findings of the 2017 survey of 450 global contact center industry leaders by Deloitte Consulting LLP on how their businesses will develop in the coming years. It includes information on contact centers that focus on customer needs and their preferences.
  • Language: English
  • Released: June 2017
Study included in Corporate Account only.
More than 7,500
companies
trust
Statista
Recommended studies and dossiers
Show more
Recent studies and dossiers
You may also be interested in...
Statista is a great source of knowledge, and pretty helpful to manage the daily work.

Christof Baron about Statista CEO, MindShare Germany

Any more questions?

Get in touch with us quickly and easily. We are happy to help!

News