Global contact center satisfaction index 2010-2018

Global contact center satisfaction index from 2010 to 2018

Global contact center satisfaction index 2010-2018 This statistic illustrates the global contact center satisfaction index from 2010 to 2018. In 2018, the satisfaction index score for the global contact center industry in the private sector stood at 68.
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Global contact center satisfaction index from 2010 to 2018

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Private sectorGovernment
20187068
20176868
20166867
20157267
20146963
20137772
20127569
20117669
20107564
Private sectorGovernment
20187068
20176868
20166867
20157267
20146963
20137772
20127569
20117669
20107564
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This statistic illustrates the global contact center satisfaction index from 2010 to 2018. In 2018, the satisfaction index score for the global contact center industry in the private sector stood at 68.
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Release date
April 2018
Region
Worldwide
Survey time period
2010 to 2018
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