Papa John's Pizza - Statistics & Facts

Published by S. Lock, Mar 19, 2019
Papa John's Pizza is a U.S.-based restaurant franchise with its headquarters located in Jeffersontown, Kentucky. The company was founded in 1984 by ‘Papa’ John Schnatter in the converted broom closet of his father’s tavern. As well as pizza, the chain offers a range of other dishes including fried chicken, side dishes and desserts. Papa John’s reported a worldwide revenue of over one and a half billion U.S. dollars in 2018 – the majority of this revenue was generated in North America alone.

The pizza chain has grown from a broom closet to having more than five thousand stores worldwide. Over three thousand of the total number of stores are located in the United States, while the remaining 2,104 stores are situated in locations across the globe. The biggest market outside of the U.S. is the United Kingdom with a total of 415 stores nationwide.

Papa John’s American Customer Satisfaction Index (ACSI) score of 80 was the third highest score out of all the limited-service restaurants - including popular brands such as McDonald’s and Burger King. The average limited-service restaurant score was also 80 - competitor Pizza Hut equally received this score, however, pizza chain Dominoes was one point below the average. Papa John's also ranked in the top five in a survey on the favorite pizza chains of consumers in the United States.

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Papa John's Pizza

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