Future e-commerce delivery options by country 2023

When asked about the delivery methods they would like to use in the future for their e-commerce purchases, online shoppers surveyed in France and in the United Kingdom (UK) were slightly more oriented towards sustainable delivery methods than their counterparts in Germany and the United States. While some 82 percent of UK respondents opted for electric transportation or cargo bikes, some 58 percent of U.S. respondents voted for traditional diesel-powered delivery methods.

Top delivery options online shoppers would like to use in the future in selected countries as of September 2023

Characteristic	Postal worker with traditional delivery methods (e.g. van running on gasoline)	Postal worker with eTransportation (e.g. electric vans)	Postal worker with eBike/bicycle delivery (cargo bike)	Delivery via drones	Delivery via robots
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Number of respondents

1,050 respondents

Age group

18-80 years

Special properties

respondents who shop online

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which methods of delivery would you prefer to use in the future?".

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