Average product return rates among digital shoppers in Europe 2021

Published by
Stephanie Chevalier,
Aug 29, 2023
In 2021, European online shoppers aged 18 to 24 returned the highest proportion of items purchased on the web. With an online return rate of over 20 percent, young adults located in Switzerland were the most prolific returners out of the six countries analyzed.

Average return rate of products purchased online among consumers in selected countries in Europe in 2021, by age group

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

June 2021

Region

France, Germany, Italy, Spain, Switzerland, United Kingdom

Survey time period

April 19 to May 1, 2021

Number of respondents

over 3,000

Method of interview

Online panel

Citation formats
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$199 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Statistics on " Digital shopping behavior in Europe "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Digital shopping behavior in Europe

Overview

5

Attitudes towards online shopping

6

Online vs. in-store shopping behavior

7

Online grocery shopping

5

Leading online retailers in Europe

8

Online payment

8

Further related statistics

11

Further Content: You might find this interesting as well

Statistics

Topics

Reverse logisticsAmazonLogistics industry in the U.S.Courier, express and parcel (CEP) market in the United StatesOnline shopping behavior in the United States
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Learn more about how Statista can support your business.
Menu