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eServices

in-scope

  • Online booked and digitally issued event tickets for sports events, music events and cinemas
  • Fitness wearables and fitness apps for detecting /tracking/ analyzing and sharing vitality
  • Online dating services, including matchmaking, online dating and casual dating
  • Online booked food delivery services, including online takeaway and restaurant delivery

out-of-scope

  • Offline booking by telephone or through agencies
  • Ride sharing services like Uber, Lyft or BlaBlaCar
  • Online ticket reservations without direct checkout process
Market definition

Highlights

worldwide

  • Revenue in the "eServices" market amounts to US$140,227m in 2017.
  • Revenue is expected to show an annual growth rate (CAGR 2017-2021) of 18.5 % resulting in a market volume of US$276,650m in 2021.
  • The market's largest segment is the segment "Food Delivery" with a market volume of US$99,747m in 2017.
  • From a global comparison perspective it is shown that most revenue is generated in China (US$43,775m in 2017).
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Exclusive content

Revenue Revenue Growth

in the eServices market in million US$ in percent

Reading Support Revenue in the "eServices" market amounts to US$140,227m in 2017. Reading Support The "Event Tickets" segment is expected to show a revenue growth of 17.5 % in 2018.

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  • Absolute
  • Growth
Info

Revenue:

The “Revenue” box shows the forecasted revenue development of the selected market (market segment, region) in million US dollars for each year.


Revenue Growth:

The “Revenue Growth” box shows the year-over-year revenue development of the selected market (market segment, region) in percentage terms.

A definition and detailed explanation of the displayed markets can be found here.
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User Penetration Rate

in the eServices market in millions in percent

Reading Support In the "Event Tickets" segment, the number of users is expected to amount to 778.5m by 2021. Reading Support User penetration in the "eServices" market is at 10.9 % in 2017.

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  • Absolute
  • Penetration
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User:

The “User” box shows the number of active paying customers (or accounts) of the selected market (market segment, region) in millions for each year.


Penetration Rate:

The “Penetration Rate” box shows the share of active paying customers (or accounts) from the total population (adults aged 16 and older) of the selected market (market segment, region) for each year.

A definition and detailed explanation of the displayed markets can be found here.
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ARPU

in the eServices market in US$

Reading Support The average revenue per user (ARPU) in the "Event Tickets" segment amounts to US$70.28 in 2017.

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ARPU:

The “ARPU” box shows the average annual revenue per paying user in US dollars of the selected market (market segment, region) for each year.

A definition and detailed explanation of the displayed markets can be found here.
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Global Comparison - Revenue

in the eServices market in million US$ in 2017

Reading Support With a market volume of US$43,775m in 2017, most revenue is generated in China.

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Global Comparison – Revenue:

The “Revenue” tab shows a comparison of revenues for the leading economies in the selected market (market segment, region) and year.

A definition and detailed explanation of the displayed markets can be found here.
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Key Market Indicators

The following Key Market Indicators give an overview of the demographic, economic and technological development of the selected region on the basis of general KPIs. The calculation of Statista’s Market Outlook is based on a complex market-driver logic including over 400 region-specific data sets.

2015201620172018201920202021 CAGR
(2015-2021)
Food Expenditure / Capitain US$
?
x,xxx x,xxx x,xxx x,xxx x,xxx x,xxx x,xxx
Indoor Cinemas / million inhabitants
?
x.x x.x x.x x.x x.x x.x x.x
Single-Person Householdsin millions
?
xxx.x xxx.x xxx.x xxx.x xxx.x xxx.x xxx.x
Tablet Penetrationin percent
?
xx.x xx.x xx.x xx.x xx.x xx.x xx.x
Mobile Internet Penetrationin percent
?
xx.x xx.x xx.x xx.x xx.x xx.x xx.x
Smartphone Penetrationin percent
?
xx.x xx.x xx.x xx.x xx.x xx.x xx.x
Internet Penetrationin percent
?
xx.x xx.x xx.x xx.x xx.x xx.x xx.x
GDP / Capitain US$
?
xx,xxx xx,xxx xx,xxx xx,xxx xx,xxx xx,xxx xx,xxx
Householdsin millions
?
x,xxx.x x,xxx.x x,xxx.x x,xxx.x x,xxx.x x,xxx.x x,xxx.x
Populationin millions
?
x,xxx.x x,xxx.x x,xxx.x x,xxx.x x,xxx.x x,xxx.x x,xxx.x
Source: Statista, September 2016; Selected region only includes countries listed in the Digital Market Outlook
Source: Statista, September 2016, based on IMF, World Bank, UN and Eurostat
Selected region only includes countries listed in the Digital Market Outlook
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