eCommerce Software - Serbia

  • Serbia
  • Revenue in the eCommerce Software market is projected to reach US$2.28m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2028) of 8.59%, resulting in a market volume of US$3.17m by 2028.
  • The average Spend per Employee in the eCommerce Software market is projected to reach US$0.58 in 2024.
  • In global comparison, most revenue will be generated in the United States (US$4,127.00m in 2024).

Key regions: United States, Japan, Germany, Australia, France

 
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Analyst Opinion

The eCommerce Software market in Serbia has been showing a steady growth in recent years.

Customer preferences:
Serbian customers have been increasingly turning to online shopping due to the convenience and time-saving benefits it offers. This has led to a rise in demand for eCommerce software that can provide a seamless online shopping experience. Customers in Serbia also place a high value on secure payment methods and fast delivery options.

Trends in the market:
One of the major trends in the eCommerce Software market in Serbia is the adoption of mobile commerce. With the increasing penetration of smartphones and internet access, customers are increasingly using their mobile devices to shop online. This has led to a rise in demand for mobile-friendly eCommerce software that can provide a seamless shopping experience on mobile devices. Another trend in the market is the growing popularity of social media commerce. Many businesses in Serbia are now using social media platforms such as Facebook and Instagram to sell their products directly to customers.

Local special circumstances:
Serbia's eCommerce market is still relatively small compared to other European countries, but it is growing rapidly. One of the challenges faced by businesses in Serbia is the lack of infrastructure and logistics support for eCommerce. However, this is gradually improving as more logistics companies are entering the market and offering eCommerce-focused services. Another challenge is the relatively low level of trust among customers when it comes to online shopping. This has led to a rise in demand for eCommerce software that can provide secure payment options and build customer trust.

Underlying macroeconomic factors:
Serbia's economy has been growing steadily in recent years, and this has had a positive impact on the eCommerce Software market. The country's GDP per capita has been increasing, and this has led to a rise in disposable income among consumers. This, in turn, has led to a rise in demand for eCommerce software that can provide a convenient and enjoyable shopping experience. Additionally, Serbia's strategic location in the heart of the Balkans makes it an attractive market for eCommerce businesses looking to expand into the region.

Methodology

Data coverage:

The data encompasses B2B, B2G, and B2C enterprises. Figures are based on the allocation to the country where the money was spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations such as GDP, level of digitization, GDP sector composition, and observed level of software piracy.

Forecasts:

We use a variety of forecasting techniques, for instance, advanced statistical methods, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

Overview

  • Revenue
  • Key Players
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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