American customer satisfaction index for full-service MVNOs in the U.S. 2020-2024

American customer satisfaction index scores for full-service mobile virtual network operators in the United States from 2020 to 2024*

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Release date

May 2024

Region

United States

Survey time period

2020 to 2024

Supplementary notes

The source adds the following information: 'ACSI survey data are used as inputs to the Index’s cause-and-effect econometric model, which estimates customer satisfaction as the result of the survey-measured inputs of customer expectations, perceptions of quality, and perceptions of value. The ACSI model, in turn, links customer satisfaction with the survey measured outcomes of customer complaints and customer loyalty.'
Satisfaction index was not measured for Spectrum Mobile in 2020.

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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