American customer satisfaction index for mobile network operators in the U.S. 2019

This statistic shows the American customer satisfaction index scores for mobile network quality by operator in the United States in 2019. Verizon Wireless received an American customer satisfaction index score of 80 out of 100 in 2019.

American customer satisfaction index scores for mobile network quality by operator in the United States in 2019*

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Source

Release date

June 2019

Region

United States

Survey time period

2019

Supplementary notes

* The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.

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