Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

Brazil: customer satisfaction with internet services 2016-2020

Published by J. G. Navarro, Mar 15, 2021
In 2020, the general customer satisfaction with fixed broadband services in Brazil amounted to an average of 6.51 points, down from 6.63 points a year earlier. The service was rated on a scale from 0 to 10, where 0 represents complete dissatisfaction with the service and 10 represents total satisfaction. Among the telecommunication services assessed in Brazil, fixed broadband scored the lowest index.

Customer satisfaction with fixed broadband services in Brazil from 2016 to 2020

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account
$39 $59 per month *
in the first 12 months
View for free
33% discount until Oct 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

© Statista 2021
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

March 2021

Region

Brazil

Survey time period

2016 to 2020

Number of respondents

24,924**

Age group

18 years and older

Special properties

only considering states in which the providers had more than 10,000 fixed broadband active accesses

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

* The score ranges from 0 to 10, in which 0 signifies completely unsatisfied/terrible service and 10 represents completely satisfied/excellent service.

** Number of respondents in 2019.

Data prior to 2020 was retrieved from earlier releases.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Fixed broadband internet in Spain"

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Further Content: You might find this interesting as well

Statistics

Topics

Internet usage in RussiaInternet usage worldwideInternet usage in EuropeDigital media in RussiaSocial media in Russia
Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
Menu