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Internet usage in Poland - Statistics & Facts

On 20 December 1991, the first computers in Poland were connected to the internet. They were located in Warsaw, Kraków, Toruń, and Katowice. Since then, the Polish internet has been continually developing, catching up with European Union countries.

Characteristics of the internet market in Poland

In 2021, the value of the internet access market in Poland amounted to 4.9 billion zloty, which was an increase compared to the previous year. Households enjoyed a broadband penetration of 133 percent, and the share of enterprises with internet access amounted to 98 percent in 2021.

In 2021, 92 percent of households had access to the internet, most often with mobile access on a smartphone. Connecting to the internet in Poland is still diversified and depends on the type of household, the size of the place of residence, and the degree of urbanization of the area. Thus, accessing the network is more often available to families with children, people living in cities and urban areas, and having a higher education.

Polish internet user profile

In 2021, the largest groups of internet users were 16-24-year-olds and 25-34-year-olds. The dominant group of internet users was students and self-employed persons. In 2022, the education structure of internet users changed slightly. The number of users with basic vocational education and secondary education increased the most.

To connect to the network, most families use mobile devices. Chrome was the most popular browser in the Polish internet market. However, some people still do not see the reason for using the internet. No need for having access to the internet at home was the most common reason given by households. Other reasons were: a lack of skills and too high costs (equipment and subscription fees). The lack of connection is also caused by reluctance to use the internet as such.

Internet usage

The internet in Poland is used for various purposes. Most internet users use social media, make online purchases or online payments. The interest in downloading free video and audio content is decreasing. This may be associated with increased data transmission speed and content availability in streaming form, e.g., Netflix and Spotify. As a result, the percentage of internet users subscribing to video-on-demand services reached over 51 percent in 2020.

The popularity of mobile internet also increased. It is expected that in 2027 the number of mobile phone users in Poland will reach over 31 million. The percentage of people connecting to the network via mobile devices is already higher than the rate of people using PCs. While accessing the internet, most mobile internet users used mobile phones or smartphones, while a significant minority used a tablet or smart TV.


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