E-mail messaging penetration in Great Britain 2007-2020

This statistic shows the penetration of e-mail messaging in Great Britain from 2007 to 2020. In 2020, 85 percent of all respondents had sent or received e-mails online, a one percent drop from the previous year.

Share of individuals sending and receiving e-mails in Great Britain from 2007 to 2020

Characteristic	Share of respondents
2007	57%
2008	62%
2009	68%
2010	69%
2012	73%
2013	75%
2014	75%
2015	75%
2016	79%
2017	82%
2018	84%
2019	86%
2020	85%

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Release date

August 2020

More information

Region

United Kingdom (Great Britain)

Survey time period

2007 to 2020*

Number of respondents

2,010**

Age group

16 years and older

Special properties

within the last 3 months

Method of interview

Face-to-face interview

Supplementary notes

* Data for 2011 not available.
** The source indicates: "The source of this information is the Opinions and Lifestyle Survey (OLS). The OLS is a multi-purpose survey developed by ONS for use by government departments, other public bodies, charities, academics and the media. It provides a fast, cost effective and reliable way of obtaining information on topics too brief to warrant their own survey."
*** The Opinions and Lifestyle Survey is carried out by interviewing a nationally representative sample of households in Great Britain. About 1,800 (2,010 from 2019) households are sampled each month and estimates are subject to sampling variability, as are those from all sample surveys.
More information on the methodology can be found here.

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