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Italy: awareness of the new EU directive on online banking in Italy 2019

Do you know that due to the new EU directive (PSD2) on internet banking OTP tokens will be substituted by a message on your smartphone?*

by Statista Research Department, last edited Jul 2, 2019
Italy: awareness of the new EU directive on online banking in Italy 2019 According to the results of a survey on the awareness of the new EU directive on online banking* in Italy, 57 percent of Italians said that they are aware of the changes in the way they are supposed to access their online banking (OTP tokens will be substituted by a message on the smartphone). The survey was conducted by YouGov Italia about tree months before the PSD2 directive enters into force. Surprisingly enough, almost 40 percent of the respondents were not yet aware of the introduction of a new system for online banking access.
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Do you know that due to the new EU directive (PSD2) on internet banking OTP tokens will be substituted by a message on your smartphone?*

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