Distribution of food delivery orders in Russia in 2018, by service

Approximately one quarter of Russians placed food delivery orders via online services Delivery Club and ZakaZaka, which belonged to Mail.Ru Group in 2018. Yandex.Eats was the second leading e-commerce food market player, accounting for nearly 15 percent of requests. The share of survey respondents who ordered food by contacting restaurants directly via the phone was measured at under 40 percent.

Opinion poll on preferred food delivery services in Russia in 2018*

Share of respondents
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Release date

January 2019



Survey time period


Supplementary notes

* The figures were obtained from a survey conducted by HSBC for a report on Mail.ru Group.

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Statistics on "Digital services in Russia"

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