By 2022, 58 percent of U.S. retail executive respondents stated that they planned to be able to support local delivery from their stores to their customers. As of 2020, thirty percent of U.S. retailers offered buy online and return in store services.
Cross-channel services offered by retailers in the United States in 2020
*More than half of the study respondents (54%) work for retailers that have revenue greater than $1 billion. Of these, one quarter (24%) have revenue in excess of $5 billion. Retailers with annual revenue ranging between $500 million and $1 billion were represented by 13% of responses. The remaining 34% consisted of retailers with less than $500 million in revenue.
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RIS News. (January 29, 2020). Cross-channel services offered by retailers in the United States in 2020 [Graph]. In Statista. Retrieved August 10, 2022, from https://www.statista.com/statistics/1094415/cross-channel-services-offered-by-retailers-us/
RIS News. "Cross-channel services offered by retailers in the United States in 2020." Chart. January 29, 2020. Statista. Accessed August 10, 2022. https://www.statista.com/statistics/1094415/cross-channel-services-offered-by-retailers-us/
RIS News. (2020). Cross-channel services offered by retailers in the United States in 2020. Statista. Statista Inc.. Accessed: August 10, 2022. https://www.statista.com/statistics/1094415/cross-channel-services-offered-by-retailers-us/
RIS News. "Cross-channel Services Offered by Retailers in The United States in 2020." Statista, Statista Inc., 29 Jan 2020, https://www.statista.com/statistics/1094415/cross-channel-services-offered-by-retailers-us/
RIS News, Cross-channel services offered by retailers in the United States in 2020 Statista, https://www.statista.com/statistics/1094415/cross-channel-services-offered-by-retailers-us/ (last visited August 10, 2022)