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Customer Experience Index electronics and household appliance Poland 2021, by channel

Customer Experience Index based on purchasing experience of electronics and household appliances in Poland in 2021, by purchase channel*

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Source

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Release date

December 2021

Region

Poland

Survey time period

August to September 2021

Method of interview

Online survey

Supplementary notes

* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.

Date of access is date of release

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