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Customer Experience Index electronics and household appliance Poland 2022, by channel

Published by
Adriana Sas,
Dec 7, 2022
In the online channel of the electronics and household appliances in Poland in 2022, the leader was Allegro with a score of 759. In the traditional channel, the leader was Avans with 590.

Customer Experience Index based on purchasing experience of electronics and household appliances in Poland in 2022, by purchase channel*

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Source

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Release date

December 2022

Region

Poland

Survey time period

August to September 2022

Method of interview

Online survey

Supplementary notes

* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.

Date of access is date of release

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