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United Kingdom: top high street retailers 2022, by customer satisfaction

Published by
Tugba Sabanoglu,
Sep 12, 2022
According to a survey conducted two months prior the first coronavirus lockdown in the United Kingdom, high street retailer Richer Sounds ranked as the top high street shop in terms of customer satisfaction, with 92 percent. Rohan's outdoor category scored 88 percent, putting it in second place.

Leading high street retailers in the United Kingdom (UK) in 2022, by customer satisfaction rating

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Source

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Release date

September 2022

Region

United Kingdom

Survey time period

November 2020 to June 2022

Number of respondents

11,632 respondents

Method of interview

Online interview

Supplementary notes

Customer scores were calculated based on customers' overall satisfaction and likelihood of recommending each store.
This is the aggregation of several customer surveys, with varying survey counts and dates.

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Statistics on " High street retail in the United Kingdom (UK) "

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Statistics on High street retail in the United Kingdom (UK)

Overview

5

Retail traffic and sales

6

Store openings and closures

6

The high street's online presence

4

Shopping behaviour

5

Further related statistics

15

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Topics

Retail trade in the UKRetail market worldwideSupermarkets in the U.S.Supermarkets in the United Kingdom (UK)Apparel market in the UK
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