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Internet retail sales value growth in the UK November 2020, by sector

Online retail sales in the United Kingdom have shown the biggest growth in department stores. The most recent data published by the Office for National Statistics shows that as of November 2020, online sales in stores in this category grew by 157.2 percent, compared to the same month in the previous year. Another category where internet sales significantly improved was household goods stores, which recorded a 124.7 percent growth in that month. The surge in online sales share in UK was down to the impact of the coronavirus outbreak, which left many retail shops closed for months.

Clothing and footwear sales online

In the last three years, sales made through the internet increased its proportion in total retail sales in textile clothing and footwear stores. In June 2019, 19.7 percent of all retailing in household goods stores were realized online. In January 2016, this share was at 13.2 percent. This upward trend is reflected in the entire retail sector as well, with online of all sales in 2018.

Internet food retail sales

Before coronavirus hit the UK, of all retail categories, food had not enjoyed typically such great shares in internet sales as 2019 numbers attest. Most recent numbers hint that despite the fact that essential businesses such as grocery stores remained open during the lockdown, consumers' preference for online shopping for food items altered the trend in internet sales in the food category greatly.

Growth in internet retail sales value in the United Kingdom (UK) in November 2020, by sector**

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Release date

December 2020


United Kingdom

Survey time period

November 2020

Supplementary notes

* Excludes automotive fuel.
** Percentage change compared to the same month the previous year.
Values have been seasonally adjusted.

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Statistics on "E-commerce in the United Kingdom (UK)"

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