According to a survey, over half of the Dutch shop for fashion on the internet. Almost 40 percent of e-shoppers buy apparel at least once a month, and over 20 percent even two or three times per month. An estimated 1,272 euros will be spent on clothing and footwear per person in 2022. The trend is going to remain positive, as the figure is forecast to reach 1,406 euros by 2025.
Zalando takes the leadUnlike Dutch digital retail as a whole, there is a firm presence of foreign companies when it comes to online fashion in the Netherlands. Based on e-commerce revenue generated in the Netherlands, Zalando is the market leader in fashion. In 2021, the German marketplace had a revenue of over 800 million U.S. dollars, outdoing other international players like H&M and Zara. Despite Zalando's success in the Netherlands, e-commerce net sales are forecast to drop by over 150 million U.S. dollars in 2022. This could be attributed to the pending worldwide recession and the sharp revenue’s decline retail companies are facing.
Domestic websites Bol.com and Wehkamp.nl are also very popular but serve as generalist platforms, as they also sell other types of merchandise, like electronics and household items. E-commerce sales of Wehkamp are also expected to dwindle in 2022, as well as other Dutch online apparel retailers.
Digital competitionDesktop and mobile traffic to fashion retailers show some significant differences. The Dutch website of Zalando dwarfed other competitors, as it accounted for over nine percent of desktop visits to fashion websites in 2022. The Lithuanian second-hand retailer Vinted ranked second with over three percent of visits in the apparel category, followed by H&M's website, with 2.6 percent of desktop visits.
Both Vinted and the Chinese fast fashion retailer Shein overtook the Zalando app for the top places. In 2021, Vinted experienced over 1.4 million app downloads, followed by Shein with 1.2 million downloads. In turn, Zalando, did not hit the million mark that year.