Reasons for not purchasing pre-owned products online in the Netherlands 2020

Leading reasons for consumers to not buy pre-owned products in an online store in the Netherlands in 2020

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Release date

July 2020



Survey time period


Number of respondents


Age group

18 years and older

Special properties

Consumers who indicated they did not buy pre-owned products from an online store

Method of interview

Online panel

Supplementary notes

* The survey originally consisted of "over 6,000" respondents, of which "roughly two-thirds" indicated they did not buy so-called retourdeals or tweedekansproducten.

The source does not provide any information regarding missing percentage points to 100 percent. It is likely this is due to the source only showing the top 3 reasons.

The source does not specify the date of the survey.

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Statistics on "Second-hand market in the Netherlands"

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