eBay - Statistics & Facts

Founded in 1995, eBay is a multinational e-commerce company that provides C2C online sales services. eBay’s core business is its auction platform and shopping website through which people and businesses can buy and sell a large variety of products and services worldwide. The company’s operations also include Buy It Now shopping services as well as online classified advertisements, online event ticket trading via StubHub.com. eBay also consistently ranks as one of the biggest U.S. online companies based on market cap, which was almost 40 billion U.S. dollars as of June 2018.

In 2017, the company’s revenue amounted to 9.6 billion U.S. dollars with the majority of it being generated through marketplaces transactions, followed by online ticket sales via StubHub and marketing services and other revenues. That year, the platform also reported a net loss of over 1 billion U.S. dollars, the first ever reported net loss ever. The United States account for the bulk of revenues, other significant markets are the United Kingdom and Germany.

As of the first quarter of 2018, eBay lists more than 175 million active buyers across its various properties. eBay is also one of the most-visited shopping platforms in the United States, surpassing 113 million monthly visits as of December 2017. eBay's mobile presence also ranks as one of the most popular mobile shopping apps in the United States with a mobile audience reach of 31.2 percent as of July 2018. According to annual industry survey data, eBay has also ranks high in terms of customer satisfaction with an 81 in the most recent American Customer Satisfaction Index (ACSI) results.

Until September 2014, eBay was also parent company to PayPal before before the digital payment provider was spun off into an independent company. The split was completed in July 2015.

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