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Value of return fraud in retail and hospitality in North America and worldwide 2019

Published by
Dominique Petruzzi,
Feb 3, 2022
Return fraud in the retail and hospitality sector is a massive problem for retailers, equating to around 33.9 billion U.S. dollars worth of merchandise in North America, and 93 billion U.S. dollars worldwide.

Cost of return fraud in the retail and hospitality sector in North America and worldwide in 2019 (in billion U.S. dollars)

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In cooperation with
IHL Group
Release date

June 2020

Region

Worldwide, North America

Survey time period

2020

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Statistics on " E-commerce fraud "

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Statistics on E-commerce fraud

Overview

7

Attacks to merchants

8

Fraud management

7

Consumer experience

5

Spotlight: United States

5

Further related statistics

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