Brazil: monthly average of messages exchanged through chatbots 2017-2022

Monthly average message traffic via chatbots in Brazil from 2017 to 2022

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Release date

August 2022



Survey time period

May to July 2022

Number of respondents

94 companies that developed bots and/or tools for bots development*

Special properties

Including text and voice messages

Method of interview

Online survey

Supplementary notes

* Number of respondents in 2022.

Question: "Summing all of the bots created by your company or with your platform and are currently in activity, what is the average monthly volume of messaging traffic passing through them?"

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