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Global e-commerce companies planning to implement AI chatbots 2020

Share of e-commerce companies worldwide planning on implementing AI chatbots in 2020

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Source

Use Ask Statista Research Service

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SearchNode
Release date

September 2020

Region

Worldwide

Survey time period

October 2019

Number of respondents

158 respondents

Special properties

e-commerce decision-makers

Supplementary notes

Original question: Will you implement AI chatbot(s) in 2020?

Values may not add up to 100 percent due to rounding.

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Statistics on " Amazon in the United Kingdom (UK) "

Statistics on Amazon in the United Kingdom (UK)

Overview

5

Logistics & sellers

7

Online traffic

7

Brand awareness

4

Shopping intentions

4

Competitors

4

Further related statistics

7
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