As of September 2020, 34 percent of Sberbank customers were loyal to their bank for more than five years. Post Bank and VTB Bank followed next, with 33 and 30 percent of loyal clients, respectively.
Financial institution's customers loyalty rate in Russia in 2020, by bank
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Deloitte. (September 1, 2020). Financial institution's customers loyalty rate in Russia in 2020, by bank [Graph]. In Statista. Retrieved April 26, 2024, from https://www.statista.com/statistics/1182193/russia-share-of-loyal-customers-in-selected-banks/
Deloitte. "Financial institution's customers loyalty rate in Russia in 2020, by bank." Chart. September 1, 2020. Statista. Accessed April 26, 2024. https://www.statista.com/statistics/1182193/russia-share-of-loyal-customers-in-selected-banks/
Deloitte. (2020). Financial institution's customers loyalty rate in Russia in 2020, by bank. Statista. Statista Inc.. Accessed: April 26, 2024. https://www.statista.com/statistics/1182193/russia-share-of-loyal-customers-in-selected-banks/
Deloitte. "Financial Institution's Customers Loyalty Rate in Russia in 2020, by Bank." Statista, Statista Inc., 1 Sep 2020, https://www.statista.com/statistics/1182193/russia-share-of-loyal-customers-in-selected-banks/
Deloitte, Financial institution's customers loyalty rate in Russia in 2020, by bank Statista, https://www.statista.com/statistics/1182193/russia-share-of-loyal-customers-in-selected-banks/ (last visited April 26, 2024)
Financial institution's customers loyalty rate in Russia in 2020, by bank [Graph], Deloitte, September 1, 2020. [Online]. Available: https://www.statista.com/statistics/1182193/russia-share-of-loyal-customers-in-selected-banks/