Customers loyalty rate of selected banks in Russia in 2020, by bank

Published by A. Melkadze, Feb 4, 2022
As of September 2020, 34 percent of Sberbank customers were loyal to their bank for more than five years. Post Bank and VTB Bank followed next, with 33 and 30 percent of loyal clients, respectively.

Financial institution's customers loyalty rate in Russia in 2020, by bank

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

September 2020

Region

Russia

Survey time period

August 10 to 20, 2020

Number of respondents

5,038 respondents

Method of interview

Online survey

Supplementary notes

The survey was conducted across eight federal districts, in more than 200 cities.

Citation formats
Access all statistics starting from $1,788 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$149 USD $199 USD
per month, billed annually 1
Buy now
25% off until Sep 30th
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Bank customer retention in the United Kingdom (UK) "

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Bank customer retention in the United Kingdom (UK)

Bank client overall experience

7

Bank account switching

8

Customer satisfaction score

5

Customer complaints

7

Further related statistics

10

Further Content: You might find this interesting as well

Statistics

Topics

Royal Bank of CanadaJPMorgan ChaseBanking industry in Latin AmericaBanking industry in the U.S.Banking industry in Canada
Access all statistics starting from $1,788 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$149 USD $199 USD
per month, billed annually 1
Buy now
25% off until Sep 30th
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.
Menu