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Personal loan complaints reported to CFPB in the U.S. 2020

Published by Statista Research Department, May 23, 2022
As of 2020, the largest share of personal loan complaints reported to the Consumer Financial Protection Bureau (CFPB) in the United States concerned fees or interest charged unexpectedly. Problem when making payments followed, accounting for 18 percent of the personal loan complaints received by the Consumer Financial Protection Bureau in 2020.

Distribution of personal loan complaints reported to Consumer Financial Protection Bureau in the United States in 2020

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Release date

March 2021

Region

United States

Survey time period

January 1 to December 31, 2020

Special properties

2,675 personal loan complaints

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