Royal Bank of Canada - statistics & facts

Royal Bank of Canada (RBC) is the largest bank in Canada by market capitalization, and the second largest by total assets, after Toronto-Dominion Bank (TD Bank). It is also among the top ten largest banks globally. RBC provides personal and commercial banking, wealth management, insurance, investor services and capital market products and services worldwide. Their total assets have been growing continuously and reached around 1.6 trillion Canadian dollars in 2020.

Customer satisfaction of RBC

There are five major banks in Canada. In addition to Royal Bank of Canada and Toronto-Dominion Bank, these are Bank of Nova Scotia, Bank of Montreal, and Canadian Imperial Bank of Commerce. Of these five large banks, retail customers seem to be most satisfied with RBC, as it received the highest customer satisfaction rating of the largest retail banks in Canada in 2021, although the other banks followed close behind. The overall customer satisfaction of banks in Canada is above the global average, according to Statista’s Global bank customer satisfaction survey from 2021. However, Canadian bank customer satisfaction score was only the 12th highest among a selection of 28 banks.

Who are RBC’s competitors?

Among the above five mentioned large banks in the country, the only other domestic bank comparable in size to RBC is Toronto-Dominion Bank, with assets higher than RBC in 2020. Although RBC is a key player in the banking industry, especially domestically and in North America, globally they compete with a range of international large banks and does not reach the top 15 worldwide largest bank by total assets.

Interesting statistics

In the following 5 chapters, you will quickly find the 21 most important statistics relating to "Royal Bank of Canada".

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