This statistic presents the number of complaints to the Financial Ombudsman regarding the services offered by leading banks in the United Kingdom (UK) in the second half of 2018. In that time, approximately 15.85 thousand complaints were filed against Lloyds Bank Plc and a further 12.4 thousand against Barclays Bank Plc.
Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2018*
Number of complaints relates to the total number of of new cases received by the ombudsman service in this six-month period – from consumers dissatisfied with the financial business’s response to their complaint. This number is likely to reflect the size of the business involved.
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Financial Ombudsman Service. (April 4, 2019). Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2018* [Graph]. In Statista. Retrieved February 17, 2020, from https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service. "Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2018*." Chart. April 4, 2019. Statista. Accessed February 17, 2020. https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service. (2019). Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2018*. Statista. Statista Inc.. Accessed: February 17, 2020. https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service. "Number of Complaints to The Financial Ombudsman regarding The United Kingdom (Uk) Leading Banks as of The Second Half of 2018*." Statista, Statista Inc., 4 Apr 2019, https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service, Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2018* Statista, https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/ (last visited February 17, 2020)
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