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Number of complaints regarding UK leading banks H2 2019

This statistic presents the number of complaints to the Financial Ombudsman regarding the services offered by leading banks in the United Kingdom (UK) in the second half of 2019. In that time, approximately 10.81 thousand complaints were filed against Lloyds Bank Plc and a further 10.58 thousand against Barclays Bank Plc.

Number of complaints to the Financial Ombudsman regarding the United Kingdom (UK) leading banks as of the second half of 2019

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Source

Release date

2020

Region

United Kingdom

Survey time period

1st July to 31st December 2019

Supplementary notes

Number of complaints relates to the total number of of new cases received by the ombudsman service in this six-month period – from consumers dissatisfied with the financial business’s response to their complaint. This number is likely to reflect the size of the business involved.

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Statistics on "Lloyds Banking Group"

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