In the first half of 2023, Barclays had the highest number of complaints to the Financial Ombudsman among the leading banks in the United Kingdom. During this period, 5,519 complaints were filed against Barclays. It was followed by Santander with 3,562 complaints, and HSBC with 3,422 complaints.
Number of complaints to the Financial Ombudsman against the leading banks in the United Kingdom (UK) in 1st half of 2023
Number of complaints relates to the total number of of new cases received by the ombudsman service in this six-month period – from consumers dissatisfied with the financial business’s response to their complaint. This number is likely to reflect the size of the business involved.
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Financial Ombudsman Service. (November 10, 2023). Number of complaints to the Financial Ombudsman against the leading banks in the United Kingdom (UK) in 1st half of 2023 [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service. "Number of complaints to the Financial Ombudsman against the leading banks in the United Kingdom (UK) in 1st half of 2023." Chart. November 10, 2023. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service. (2023). Number of complaints to the Financial Ombudsman against the leading banks in the United Kingdom (UK) in 1st half of 2023. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service. "Number of Complaints to The Financial Ombudsman against The Leading Banks in The United Kingdom (Uk) in 1st Half of 2023." Statista, Statista Inc., 10 Nov 2023, https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
Financial Ombudsman Service, Number of complaints to the Financial Ombudsman against the leading banks in the United Kingdom (UK) in 1st half of 2023 Statista, https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/ (last visited July 27, 2024)
Number of complaints to the Financial Ombudsman against the leading banks in the United Kingdom (UK) in 1st half of 2023 [Graph], Financial Ombudsman Service, November 10, 2023. [Online]. Available: https://www.statista.com/statistics/386977/uk-banks-complaints-number-ombudsmen/
