Air passengers' confidence with regards to comfort/ convenience, by stage of journey

How confident would you feel with regards to comfort/ convenience at the following points in a journey?

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Sources

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Release date

November 2020

Region

Worldwide

Survey time period

October 2020

Number of respondents

9,596 respondents

Age group

18 years and older

Special properties

people that have taken a leisure or business flight in the past 18 months.

Method of interview

Online survey

Supplementary notes

* Mean score out of 10 at each point in the journey, where 10 = highly confident, and 1= not at all confident.

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