Air passengers' confidence with regards to comfort/ convenience, by stage of journey

Published by Statista Research Department, Nov 21, 2023
In 2020, respondents had the lowest confidence mean score of 5.53 when visiting the toilet inflight. The highest confidence score was experienced in situations when communicating with the cabin crew during the course of the journey.

How confident would you feel with regards to comfort/ convenience at the following points in a journey?

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

November 2020

Region

Worldwide

Survey time period

October 2020

Number of respondents

9,596 respondents

Age group

18 years and older

Special properties

people that have taken a leisure or business flight in the past 18 months.

Method of interview

Online survey

Supplementary notes

* Mean score out of 10 at each point in the journey, where 10 = highly confident, and 1= not at all confident.

Citation formats
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$149 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Statistics on " Airports 4.0 "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Airports 4.0

Overview

7

Technology at airports

4

Booking and check-in

4

Bag drop and collection

4

Boarding and inflight

6

Outlook

5

Further related statistics

18

Further Content: You might find this interesting as well

Statistics

Topics

Airports 4.0Passenger airlinesInternet of Things (IoT)Airline passenger experience in the U.S.
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Learn more about how Statista can support your business.
Menu