Airport adoption of self-service options by processing steps 2015-2022

This statistic shows the trend among airports in implementing self-service options from 2015 to 2019 and gives a forecast for 2022, with a breakdown by processing step. During the 2019 survey, unassisted bag drop gained more attention, some 36 percent of the airports offered this option in 2019; this value is expected to increase to 75 percent by 2022.

Share of airports that implemented self-service options from 2015 to 2022, by major processing step

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Release date

November 2019



Survey time period

2015 to 2019

Supplementary notes

Values prior to 2019 were taken from previous editions.
* Forecast figures
** These options were not included in the previous editions.

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Statistics on "Airports 4.0"

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