Same-day delivery usage in the U.S. 2020-2021, by merchant

Published by Daniela Coppola, Sep 1, 2021
Between 2020 and 2021, the use of same-day delivery increased in the United States. This was more often the case for orders shipped by web-only merchants, and less frequent for store-based retailers. According to a survey, 24 percent of U.S. online shoppers opted for same-day delivery for purchases from pure online merchants in 2020. As of February 2021, the percentage increased to 36 percent.

Share of online shoppers using same-day delivery in the U.S. 2020-2021, by type of merchant

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Release date

March 2021

Region

United States

Survey time period

August 2020 and Febraury 2021

Number of respondents

Approx. 1,000

Special properties

online shoppers

Method of interview

Online survey

Supplementary notes

The original question was phrased by the source as follows: "Which of the following activities were part of your shopping behavior over the past six months?"
Sample size was 1,052 in 2021; 1,000 in 2020.

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