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Online grocery shopping in the United Kingdom (UK) - Statistics and Facts

Since the beginning of the internet age, and with a major push from the coronavirus (COVID-19) pandemic, grocery shopping on the web is evolving into an increasingly popular alternative to physical supermarket trips in the United Kingdom (UK), as well as other regions around the world. Over the last decade, the number of British individuals shopping online for food and other groceries has doubled. And even though online grocery and food store sales had been growing incrementally with each passing year, the average value of online sales suddenly spiked during the second quarter of 2020, i.e., the beginning of the pandemic.

Online grocery shopping behavior

At this point in time, physical stores make up the largest portion of grocery shopping in the form of various store types. With the ongoing increased connectivity, however, many shoppers have opened up to the idea of shopping for groceries and food online. In 2019/2020, an estimated 10 percent of male and female shoppers in the UK purchased food items over the internet once a week. Only about a third of respondents stated they never bought food products online. As mentioned earlier, another reason why online food and grocery shopping had become so prevalent is the coronavirus crisis, including its many lockdowns. The virus outbreak has caused many individuals to start or increase grocery shopping online, given that it is safer than visiting physical outlets. In 2021, over 40 percent of shoppers in the UK even believed they would continue food shopping online at the same level as they do now once the pandemic is over.

Online grocery and food retailers

In the United Kingdom, many retailers have caught on and started providing groceries, beverages, meal kits, and other products and services online. Examples of companies, British consumers are ordering from, include Morrisons, Ocado, Iceland, Amazon Fresh, and several others. One of 2020’s leading store brands, however, is Tesco: when asked which providers they had ordered from in the past 12 months, approximately 45 percent of online shoppers in the UK stated they had ordered from this grocery and general merchandise retailer.

Key figures

The most important key figures provide you with a compact summary of the topic of "Online grocery shopping in the United Kingdom (UK)" and take you straight to the corresponding statistics.

Consumer behavior

Offline grocery market

Online retailers

Interesting statistics

In the following 5 chapters, you will quickly find the {amountStatistics} most important statistics relating to "Online grocery shopping in the United Kingdom (UK)".

UK consumers: Online grocery shopping

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Online grocery shopping in the United Kingdom (UK) - Statistics and Facts

Since the beginning of the internet age, and with a major push from the coronavirus (COVID-19) pandemic, grocery shopping on the web is evolving into an increasingly popular alternative to physical supermarket trips in the United Kingdom (UK), as well as other regions around the world. Over the last decade, the number of British individuals shopping online for food and other groceries has doubled. And even though online grocery and food store sales had been growing incrementally with each passing year, the average value of online sales suddenly spiked during the second quarter of 2020, i.e., the beginning of the pandemic.

Online grocery shopping behavior

At this point in time, physical stores make up the largest portion of grocery shopping in the form of various store types. With the ongoing increased connectivity, however, many shoppers have opened up to the idea of shopping for groceries and food online. In 2019/2020, an estimated 10 percent of male and female shoppers in the UK purchased food items over the internet once a week. Only about a third of respondents stated they never bought food products online. As mentioned earlier, another reason why online food and grocery shopping had become so prevalent is the coronavirus crisis, including its many lockdowns. The virus outbreak has caused many individuals to start or increase grocery shopping online, given that it is safer than visiting physical outlets. In 2021, over 40 percent of shoppers in the UK even believed they would continue food shopping online at the same level as they do now once the pandemic is over.

Online grocery and food retailers

In the United Kingdom, many retailers have caught on and started providing groceries, beverages, meal kits, and other products and services online. Examples of companies, British consumers are ordering from, include Morrisons, Ocado, Iceland, Amazon Fresh, and several others. One of 2020’s leading store brands, however, is Tesco: when asked which providers they had ordered from in the past 12 months, approximately 45 percent of online shoppers in the UK stated they had ordered from this grocery and general merchandise retailer.

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