Consumer reasons for making mobile payments in Australia 2020

Published by L. Granwal, Oct 19, 2021
The results of a 2020 survey among mobile shoppers in Australia suggested that for consumers, the main reasons for mobile commerce were time saving and ease of use – both for paying bills and for shopping. A narrow majority of 56 percent of respondents used mobile devices to pay bills because mobile bill payment saved them time.

Leading drivers for making mobile payments among consumers in Australia in 2020

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Source

Release date

November 2020

Region

Australia

Survey time period

May 29 to June 8, 2020

Number of respondents

567 respondents

Age group

18 years and older

Special properties

mobile shoppers

Method of interview

Online survey

Supplementary notes

Original question: "And, thinking specifically about making a payment or purchase on a mobile device (smartphone or tablet), which of the following statements, if any, apply to you personally?"

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