Share of people who consider changing their mobile phone contract Japan 2021

Published by Statista Research Department, Mar 1, 2022
The share of customers in Japan who considered changing their mobile phone contracts or switching to a different company stood at 37 percent as of February 2021. Consequently, close to two-thirds of customers had no intention of doing so.

Share of customers who consider changing their mobile phone contract in Japan as of February 2021

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Source

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Release date

March 2021

Region

Japan

Survey time period

February 8 to 10, 2021

Number of respondents

37,731 respondents

Age group

18-69 years

Special properties

among people who currently use a mobile phone or smartphone with a telecommunication contract

Method of interview

Online survey

Supplementary notes

The survey question asked whether the respondents considered changing their payment plans or switching from their mainly used device to a different company.

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